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CALL US:09 423 9077

Terms of Trade

PRICES DISPLAYED ARE IN NZ DOLLARS

PAYMENT

Full payment is required as confirmation of order.  Payment is accepted via our secure DPS payment system by Visa or Mastercard.    For furniture orders a 50% deposit is required as confirmation of order and a final payment will be required prior to your Furniture leaving our premises.  Please advise if you wish to pay by cheque or direct credit on your order and your order will be processed as soon as we have payment confirmation.

DELIVERY

Here at Drummers we take great care to provide you with unique products and good old fashioned service which means when you place an order we will be in touch to advise the estimated delivery time frame - Our standard delivery time is 2- 3 working days. We will always advise you of any delays. Delivery fee of $7.99 applies to all orders under $169.00.  Delivery is Free for orders over $170.00  We use reliable courier companys such as Courier Post and PBT couriers.  Deliverys can be made to Rural Delivery areas but will possibly take a day or two longer.  We are sorry we cannot deliver to P.O. Boxes.

 

BACKORDERS

If an item you order is out of stock we will advise you first before placing it on backorder for you.  We will also advise you when it becomes available and it will be despatched ASAP.

 

CANCELLATION POLICY

Drummers Homestore does not accept cancellations of orders through our website.

 

RETURNS POLICY

Drummers Homestore offers 100% satisfaction guarrantee on all products sold on www.drummers.co.nz  If on reciept of your order from Drummers Homestore you aren't completely satisfied goods may be returned for exchange or credit or if goods are faulty you are entitled to a full replacement or refund.  Please email sales@drummers.co.nz.  Goods must be unused condition and in their original packaging.  With the exception of faulty goods we cannot refund postage & packaging.  Drummers Homestore strives to offer you consistent quality products.  Please call us on 09 423 9077 if you requre product advise or have queries about product suitability.